01
Public offer
This document is an offer to conclude an agreement for providing access to a digital educational program. Payment for the course signifies full and unconditional acceptance of the offer terms.
1. Seller and acceptanceThe seller is indicated in the "Contacts and details" section. The buyer accepts the offer after selecting the program, filling in the data, and making the payment. The agreement is considered concluded from the moment of payment confirmation.
2. Subject of the agreementThe seller provides the buyer with non-exclusive access to video lessons, materials, assignments, and other elements of the selected course, and the buyer pays for this access according to the website's terms.
3. Ordering and costThe program composition and current price are indicated on the course card. The order is placed on the website. Before payment, the buyer checks the course name, cost, name, and email. An electronic receipt and service notifications are sent to the specified email if such sending is enabled by the seller.
4. Delivery and accessThe course is a digital product: physical delivery is not performed. Access is granted in the personal account after payment confirmation, usually automatically. In case of a delay in granting access, the buyer should contact support using the contact details below.
5. Refunds and cancellationsA refund request must be submitted before viewing the materials begins. Once access is granted, a refund request is reviewed by the seller, taking into account the digital content actually provided, the access period, and incurred expenses. The request must include the name, order email, course title, payment date, and reason for the request. Refunds are issued using the same method as the original payment, unless otherwise agreed upon by the parties.
6. Rights and responsibilitiesThe buyer receives access for personal learning only and is not entitled to copy, sell, publicly post, or transfer materials to third parties. The seller reserves the right to temporarily restrict access in case of violation of these terms, while retaining the right to protect content and claim damages.
7. Validity period and disputesThe offer is valid until it is withdrawn or a new version is published. The legislation of the Russian Federation applies to these relations. Questions and claims should first be sent to the seller via email; the response time is up to 10 business days.
02
Personal data processing policy
The policy defines what data the academy receives, why it is needed, how it is protected, and what rights the website user and course buyer have.
1. What data is processedName, email, information about the selected course, payment, and support inquiries. Bank card details are not stored in the site interface and are processed by the payment provider on a secure page.
2. Purposes of processingData is used for registration and login, providing access to courses, payment confirmation, communication with the buyer, support, refunds, service improvement, and compliance with legal obligations.
3. Grounds and termsProcessing is carried out for the conclusion and execution of the contract, based on user consent and legal requirements. Data is stored no longer than necessary, after which it is deleted or anonymized, unless otherwise required by law.
4. Transfer and delegation of processingFor the website to function, data may be transferred to storage, authorization, email marketing services, and the payment provider—only to the extent necessary for the respective operation. Personal data is not sold to third parties.
5. Cookies and technical dataThe site may use technical browser data and cookies to save sessions, authorize, and ensure the interface works correctly. The user can restrict cookies in browser settings, but some site features may become unavailable.
6. User rightsThe user has the right to request access, clarification, blocking, or deletion of their data, withdraw consent if processing is based on consent, and file a complaint with the authorized body. The request is sent from the email used during registration or purchase.
7. SecurityThe seller takes organizational and technical measures to protect against loss, unauthorized access, alteration, and dissemination of data. Upon detecting an incident, the seller takes measures to eliminate it and notify in cases provided by law.
03
Seller's contacts and details
The actual details of the academy owner—a company or sole proprietor—should be specified here. This information is used for the offer, receipts, inquiries, and personal data requests.
- Name / Sole Proprietorship
- Oksana Mamalyan Manicure Academy
- TIN
- Enter the actual TIN
- PSRN / PSRNSP
- Enter the actual PSRN or PSRNSP
- Legal address
- Enter the company or sole proprietorship registration address
- Support phone
- Enter a working phone number
- Email
- Enter a valid email
Support and inquiriesFor questions regarding access, payment, refunds, and personal data processing, please specify support working hours and use the phone number or email from the contact details. Include the buyer's email and course title in your order-related inquiry.
Before publishing, replace all placeholders with the seller's actual details. Without the Tax ID (INN), Primary State Registration Number (OGRN/OGRNIP), legal address, phone number, and business email, the documents cannot be considered complete.
