Card Payments are not working, payment declined everytime
Dear team,
i been trying to upgrade my plan to Pro as i used to have before all the issues with the cards, however, not a single one of my cards are working in this place, 5 cards and not a single one was accepted by your new provider (which i confirm are working, duel I used them on other sites)
So....i sent email to your support 21 days ago without an answer from your side.
CAN WE GET SOME SUPPORT?
I been on this place for almost 2 years now, paying pro every month till you changed the provider. HELP!
You need to check if the new payment provider supports the country you're from. So if you're not in a supported country, then that might be why it's not working for you. Also, I had to add my card to my Google Wallet since it wasn't giving me the option for Apple Pay. You could try adding your card to G Wallet and see if that works. https://docs.creem.io/merchant-of-record/supported-countries
Well I tried adding my card to G wallet and it was still declined
Greetings sekeri, i did checked, my country it is among the supported listed on the link. Also i contacted my card company and they have no restrictions from their end. Thank you for taking time to reply :)
Still rejecting every card im using, please support, now ready sent email, no reply in 23 days.