◌What the customer wants
Ready to work
COMPLAINT ASSISTANT
Respond to complaints factually and legally.
Paste a complaint, and I will prepare a concise brief, risks, and a ready-made response on behalf of the seller — with the correct legal basis.
COMPLAINT
→ REPLY
→ REPLY
@
00 / INBOX
Connect private Gmail account
I will set up a space for new complaints from Gmail. Every response will remain on hold until your approval.
Gmail is not connected yet
Supported mailbox Gmail address
Enter the address the agent should monitor. It will be remembered for this account.
Prepare connection
Zainstaluj na pulpicie
Show rules
Add app to home screen
×
In Chrome on Android, open the ⋮ menu and select "Add to Home screen" or "Install app".
- Open this page directly in Chrome, not in another app's preview.
- Tap the ⋮ menu in the top right corner.
- Select "Install app" or "Add to Home screen".
1. Secure loginThe connection will use Google OAuth — no password provided in the app.
2. Response suggestion onlyThe agent can prepare a draft, but will not send it without your click.
3. Sending after acceptanceUltimately, the "Accept and send" button will reply in the same Gmail thread.
01 / COMPLAINT
Complaint content
0 / 12 000
Clear
Response tone
Reply language
Kärcher T&Cs
CONTEXT
Paste the current fragment if it should be the basis for the response.
Seller profile
Enter the data once to be used in subsequent responses.
Company / signature
Inbox address
⌁ The draft is generated on the seller's side — check facts, dates, T&Cs, and the legal basis before sending.
02 / DECISION
Seller brief
Reading the complaint…Checking the request, risks, and the appropriate legal procedure.
!Urgency and risk
✓What to do
§Legal basis
↗Draft reply
Short, concise, ready for verification and sending.
▣Kopiuj
→Accept and send
✦
The response to the complaint will appear here.
Paste the complaint on the left and prepare the seller's response.