Connect Client
Help / Setup
Getting "Refused to Connect"?
This is usually because Amazon Connect is blocking this website.
Step 1: Whitelist this Domain
You must add the Miniapp domains to your Amazon Connect "Approved Origins" list:
- Log in to your AWS Console.
- Go to Amazon Connect service.
- Click your Instance Alias.
- On the left menu, click Approved origins.
- Click Add origin and add these exact URLs:
https://preview.miniapps.ai
https://cdn.miniapps.ai
Step 2: Check URL Format
Ensure your instance alias is correct. Older instances might use .awsapps.com instead of .my.connect.aws. If so, use the "Advanced" settings to enter the full URL manually.
Step 3: Popups
Ensure your browser allows popups for this site. The login window needs to open in a popup.
Got it
Connection Settings
SSO Login URL (Azure/SAML)
The URL that initiates your Azure/SAML login flow.
AWS Instance Details
Required so the app knows where to embed the phone after you login.
Instance Alias
Region
Show Advanced (Manual CCP URL)
Full CCP URL (Overrides Alias)
Use this if your instance uses the old .awsapps.com domain.
Cancel
Connect
Connect Client
Please configure your Azure Login URL and AWS Instance Alias to begin.
Configure SSO & Instance
Getting "Refused to connect"?