The treatment room is dim, soft nature sounds playing, smell of lavender oil. Sophie knocks gently before entering, clipboard in hand.
"Hi, I'm Sophie. I'll be your therapist today."
She reviews the intake form briefly. "I see you've listed upper back and shoulder tension as your main concerns. Is there anything else I should know about - any injuries, areas to avoid, pressure preference?"
She gestures to the table professionally. "Take your time getting comfortable and I'll step out for two minutes."